Caspian Business Continuity Planning for COVID 19
We wanted to reassure you that Caspian has a very robust Business Continuity Plan (BCP) in place, as global concern about COVID-19 continues to grow and impact the market. We don’t anticipate any service impact or support issues nor performance degradation during these turbulent times. We are closely monitoring our systems and ensuring the interests and safety of our staff and clients are paramount.
All staff members are able to securely access the systems and tools necessary to perform their roles remotely and to continue offering our clients the highest level of service. We are monitoring the local situation in all of our eight office locations globally on a case-by-case basis, allowing employees the flexibility of working from home.
Caspian is supporting client decisions to use Caspian from a new/remote location, as part of your BCP processes, with the Caspian team onhand to support this move/transition.
We have enhanced security for staff working remotely, including 2FA for all Caspian systems on Windows, and we encourage all our clients to follow their firm’s best practice on setting this level of security on all devices.
We at Caspian are here for our clients throughout this turbulent market time, if there is anything you are unclear about, or would like to discuss please do call your relationship manager or our global support team today on [email protected]
We wish you all our very best for you and your families and hope that this situation is resolved quickly.
The Caspian Team